Allie & Ivan Help Guide

Start with Allie.
Practice with Ivan.

Allie is your voice-first consultant. She helps you prepare, learn, and tighten your approach before the call happens. Ivan is your live roleplay customer when you’re ready to test that approach in real time.

How It Works ↓ See Examples ↓
8
Ways Allie
Can Help You
6
Dimensions Ivan
Scores After Every Call
3
Difficulty Levels
Easy · Medium · Hard
100pt
Ivan Scoring Rubric
Built for Real Conversations

The System

Most Reps Practice on Real Customers. This System Changes That.

Every rep gets better through repetition — but most of that repetition happens on live calls with real clients. Mistakes cost relationships. Inconsistency costs closes. The only way to build confidence before you need it is to practice in a space where it’s safe to get it wrong.

Allie prepares you for the call before it happens — helping you organize your approach, sharpen your objection handling, and build the right language for what you want to say. Ivan tests that preparation live, responding the way a real customer would, and scoring your performance when the call ends.

The flow is simple: prepare with Allie, practice with Ivan, come back sharper for the next real conversation. Repeat it until the conversation feels natural at full speed.

Prepare  ·  Practice  ·  Score  ·  Improve
💬
Front-End Consultant
Allie — Prepare Before the Call

Allie helps you get ready before you ever pick up the phone. Prep an upcoming call. Get coached on a specific objection. Learn a product or process in plain language. Build a realistic practice scenario. Get networking language that actually sounds like you. Allie handles all of it — and when you’re ready, she hands you off to Ivan.

Call Prep · Coaching · Product & Process Q&A · Scenario Building · Networking Help · Platform Support

🕵
Live Roleplay Customer
Ivan — Practice the Conversation Live

Ivan is your live practice customer. During roleplay, you are always the Rep and Ivan is always the Customer. He responds naturally, uses realistic hesitation and objections, and adjusts difficulty based on what you ask for. When the call ends, ask Ivan to score your performance across six dimensions. Then return to Allie and run it again.

Say “ring ring” to start · “stop and score” for mid-call feedback · Easy / Medium / Hard difficulty

🎯
The Loop
Score, Refine, and Come Back Sharper

After every Ivan session, your score breaks down your opening, rapport, discovery, objection handling, value presentation, and close. Bring that score back to Allie, tighten your approach on the specific area that needs work, and run the scenario again. The more you repeat the loop, the faster you improve — and the more natural it feels when it counts.

Opening · Rapport · Discovery · Objection Handling · Value Presentation · Close

How It Works

Prepare. Practice. Score. Repeat.

Start every session by telling Allie what you need. You don’t need special commands — just speak naturally. Give her context about the call you’re preparing for, the objection you keep running into, or the concept you want to explain better.

When you’re ready to practice live, Allie transfers you to Ivan. Ivan will ask whether you want to use your prep scenario, tell him one yourself, or paste one in. Once the scenario is set, he’ll tell you to say “ring ring” to start the call. From there, treat it like a real conversation.

When the call ends, ask Ivan to score you. Bring your score back to Allie, refine the piece that needs work, and run it again. That loop — repeated consistently — is what builds real conversation readiness.

Prepare with Allie → Practice with Ivan → Get Your Score → Refine with Allie → Run It Again
⚠  Important: How to Start
Give Allie your email address at the start of every session so she can log your activity and send you your report.
Good Starting Lines
  • Help me prep for my call with [prospect type]
  • Coach me on handling price objections
  • Explain [product or concept] in simple terms
  • Build me a practice scenario for [prospect type]
  • Help me with a thirty-second networking intro
  • I want to practice this call live
Ivan Session Commands
  • “Ring ring” — starts the roleplay call
  • “Stop and score” — mid-call scoring
  • Ask for easy, medium, or hard difficulty
  • Ask Ivan to restart the same scenario
  • Ask for your score when the call ends
Avoid vague openers like “help me” or “talk about something.” The more specific you are, the more useful Allie is. You do not need special commands — just speak naturally.

Real-World Examples

See How Reps Use the System Every Day

From cold call prep to mid-call scoring, these are the most common ways reps use Allie and Ivan to sharpen their conversations before they happen.

📞
Cold Call Practice
Practice calling a new commercial account for the first time. Ivan becomes the decision-maker and gives you realistic hesitation, gatekeeping, and first-call objections.
🔄
Existing Account Reviews
Practice a follow-up or review call where the client’s situation has changed or their needs have evolved. Ivan responds like a real client — satisfied, busy, and not eager to change unless you create value.
🥊
Objection Handling
Practice hearing “I’m happy with my current provider” or “I just want the cheapest option.” Ivan tests your handling without turning the call into an unrealistic brick wall.
🔎
Discovery Practice
Practice uncovering needs for a prospect whose situation is more complex than it first appeared. Ivan gives you room to ask better questions and surface the real concerns if your approach is solid.
🎯
Stop and Score
Say “stop and score” at any point mid-call. Ivan pauses and scores your performance up to that moment so you can hear the feedback while the conversation is still fresh.

Who It’s For

Built for Any Rep Who Wants to Close Better

New Reps

Build confidence before your first real call. Use Allie to learn your products and process, then practice live with Ivan until the conversation flows naturally. Don’t learn on real clients when you can learn here first.

Experienced Reps

Target the specific part of your conversation that’s costing you closes. Ask Allie to coach you on a single objection, build a scenario around your weakest call type, and run it with Ivan until it’s sharp.

Team Leads

Use this system as part of your weekly rhythm. Assign specific scenarios to your team, review their Ivan scores, and identify where coaching is needed before those gaps show up in your production numbers.

Anyone Building Confidence

Networking events, referral conversations, one-to-one openers — Allie can build the language and Ivan can help you practice the delivery. If you say it out loud for a living, this system helps you say it better.

Ready to Get Started

Use Allie to Get Ready.
Use Ivan to Test It Live.

Then come back to the next real call sharper than you were before. That’s the loop. That’s how the system works.

Schedule a Demo →

Prepare  ·  Practice  ·  Score  ·  Always Improving

Important Limits — Allie and Ivan do not provide specific pricing, product recommendations, or professional advice of any kind, and do not replace your professional judgment or obligations. Allie does not act as the live customer during roleplay — that is Ivan’s role. Ivan does not replace real coaching and call prep — that is Allie’s role. Final decisions, professional obligations, and client recommendations are always yours. Allie & Ivan are Daitalink LLC AI-powered voice agents, available across Daitalink products.  ·  Interactions may be recorded and used to improve system performance.